: : : Engenharia de Processos : : :

 

: : : ABPMP Code of Ethics

 

Business Process Management Professionals are to conduct their professional and personal lives and activities in an ethical manner. Business Process Management Professionals should recognize a standard of ethics founded on honesty, justice and courtesy as principles guiding their conduct and way of life. It is their duty to practice their profession according to this Code of Ethics and Standards of Conduct.

 

The keystone of professional conduct is integrity.  Business Process Management Professionals will discharge their duties with fidelity to the public and clients with fairness and impartiality to all. It is their duty to interest themselves in public welfare, and to be ready to apply their special knowledge for the benefit of humankind and the environment.

 

We acknowledge that:

 

We have an obligation to society, and will participate to the best of our ability in the dissemination of knowledge pertaining to the general development and understanding of process management. Further, we shall not use knowledge of a confidential nature to further our personal interest, nor shall we violate the privacy and confidentiality of information entrusted to us or to which we may gain access.

 

We have an obligation to our client whose trust we hold, therefore, we shall endeavor to discharge this obligation to the best of our ability, to guard our client's interests, and to provide advice wisely and honestly.  We shall promote the understanding of process management methods and procedures using every resource available to us.

 

We have an obligation to our fellow members and professional colleagues; therefore, we shall uphold the high ideals of ABPMP as outlined in the Association Bylaws. Further, we shall cooperate with our fellow members and shall treat them with honesty and respect at all times.

 

We accept these obligations as a personal responsibility and as members of ABPMP. We shall actively discharge these obligations and we dedicate ourselves to that end.

 

Standards of Conduct

 

These standards expand on the Code of Ethics by providing specific statements of behavior in support of the Code of Ethics. They are not objectives to be strived for; they are rules that no true professional will violate. The following standards address tenets that apply to the profession.

 

In recognition of our professional obligations we shall:

 

·         Avoid conflict of interest and make known any potential conflicts

·         Protect the privacy and confidentiality of all information entrusted to us

·         Accept full responsibility for work that we perform

·         To the best of our ability, insure that the products of our work are used in a socially responsible way

·         Support, respect, and abide by the appropriate local, national, and international laws

·         Make every effort to ensure that we have the most current knowledge and that the proper expertise is available when needed

·         Share our knowledge with others and present factual and objective information to the best of our ability

·         Be fair, honest, and objective in all professional relationships

·         Cooperate with others in achieving understanding and in identifying problems

·         Protect the proper interests of our clients at all times

·         Take appropriate action in regard to any illegal or unethical practices that come to our attention - We will bring charges against any person only when we have reasonable basis for believing in the truth of the allegations and without any regard to personal interest

·         Not use knowledge of a confidential or personal nature in any unauthorized manner or to achieve personal gain

·         Never misrepresent or withhold information that is germane to a problem or situation of public concern nor will we allow any such known information to remain unchallenged

·         Not take advantage of the lack of knowledge or inexperience on the part of others

·         Not use or take credit for the work of others without specific acknowledgement and authorization

·         Not misuse authority entrusted to us

 

 

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